Privacy policy

At Zeldor.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage information when customers visit our website, purchase home décor products, or communicate with our team.

1. Information We Collect

We may collect information necessary to provide shopping and customer service experiences.

Personal Information

When customers place orders, we may collect:

  • Name;
  • Email address;
  • Shipping address;
  • Billing address;
  • Phone number;
  • Payment-related information processed through secure payment providers.

Website Usage Information

We may automatically collect:

  • IP address;
  • Browser information;
  • Device information;
  • Pages visited;
  • Website interaction data;
  • Shopping preferences.

2. How We Use Information

Zeldor.shop may use collected information to:

  • Process and fulfill orders;
  • Arrange delivery;
  • Provide order confirmations;
  • Send shipping updates;
  • Respond to customer requests;
  • Improve website performance;
  • Prevent fraudulent transactions;
  • Maintain business records;
  • Improve customer experiences.

3. Payment Information Protection

Zeldor.shop does not store complete payment card information.

Payment transactions are processed through secure third-party payment providers that use appropriate safeguards.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Remember customer preferences;
  • Improve website navigation;
  • Analyze website performance;
  • Enhance shopping experiences.

Customers may manage cookie preferences through their browser settings.

5. Information Sharing

Zeldor.shop does not sell customer personal information.

We may share limited information with trusted service providers, including:

  • Payment processors;
  • Shipping carriers;
  • Website hosting providers;
  • Customer support services.

These providers receive only information necessary to perform their services.

6. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, or alteration.

Kentucky’s Consumer Data Protection Act provides eligible consumers with certain rights regarding personal data, including rights to confirm processing, access, correct inaccuracies, delete certain personal information, and obtain portable copies where applicable.

7. Consumer Privacy Rights

Eligible customers may request:

  • Access to personal information;
  • Correction of inaccurate information;
  • Deletion of certain personal data;
  • Information regarding data processing;
  • Portable copies of personal information.

Requests may be submitted through:

Email: [email protected]

8. Children's Privacy

Zeldor.shop does not knowingly collect personal information from children in violation of applicable privacy laws.